Advice From an Emergency Nurse: BE GRATEFUL FOR THE WAIT!
hear me out
Our emergency departments are busier than ever and we're coming into the cooler months soon, so that's only going to get worse. As a parent seeking care in an ED, here's some things you need to know...
triage
When you arrive your child will be "triaged" by an experienced nurse. This means they take a brief history and observe their physical and emotional presentation, AND also some objective vital signs which all give information on how sick your child is.
Based on this information, your child is given a 'triage number'. This then dictates how fast your child is seen by medical staff and also your child's placement within the department. If your child is placed in the waiting room instead of being rushed through to a room, this is a good thing!
The speed at which your child sees a doctor, is an indication of how sick they are.
waiting room
If your child is placed in the waiting room, yes you may have a long wait, but it means your child is well enough to wait!
It does not mean you will be forgotten.
It does not mean you are not in the line.
It does not mean you will not receive care while you wait.
A nurse will still check on your child to ensure there is no deterioration in their symptoms and will escalate things if needed. Please come and tell a nurse if you think your child is getting sicker.
try this reframe
Having a sick child is a scary time. It can feel lonely and frustrating thinking no one is helping but please have perspective.
Try this reframe and be grateful for the wait!
Another mama wasn't so lucky.